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Understanding Status

Verification Status​

The following list describes the possible verification statuses after the analysis of a verification is complete. Note that these statuses are at the individual verification level. This represents the level of status you will receive in your callback responses.

  • Pass: If we find ANY acceptable document (or appropriate combination of documents) for a given verification with ALL the verification questions in the Pass state, the verification goes into the Pass state.
  • Review: If we find ANY acceptable document with NO verification questions in the Fail state and AT LEAST ONE question in Review, then the verification goes into Review. Note: a verification question is put into Review if Informed is not able to extract the data needed to answer the question.
  • Fail: If ALL of the acceptable documents have AT LEAST ONE verification question in the Fail state, then the verification goes into the Fail state.
  • Missing: If we find NO acceptable documents for the verification, the verification goes into the Missing state.
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Users of the VerifyIQ portal will find that it can now be configured to allow for waiving verifications. Similar to the way that users can override and pass a verification, they also have the ability to waive a verification. This distinction can be important for making it clear that the verification was no longer desired or needed, but not necessarily satisfied. For example, you may have originally registered a proof of income, but then you decide that you no longer need to verify income. You would want to waive the verification as opposed to override it to pass to distinguish the fact that proof of income is not holding up the deal, but it was not technically satisfied either.

If you click the button to waive a verification in VerifyIQ, it will come back in the verifications response with a status of waived.

Application Status​

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Application-level aggregate verifications status is now reflected in the asynchronous verifications callbacks that you receive.

The following list describes the possible statuses that result from looking at the application as a whole - i.e., if you aggregate all the individual verification statuses for a given application, you have the overall application status as we would refer to it in reporting.

  • Pass: If ALL associated verifications are in the Pass state.
  • Review: If ANY of the associated verifications are in the Review state, and there are NO verifications in the Fail or Missing state, then the application will be in the Review state.
  • Fail: If at least ONE of the associated verifications is in the Fail state, REGARDLESS of other verification statuses, then the application will be in the Fail state.
  • Missing: If AT LEAST ONE verification is in the Missing state and ALL other verifications are in the Pass or Review state, then the application will be in the Missing state.